Privacy Policy
Last updated: April 2026
At Aquavix, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you shop with us.
📋 Information We Collect
When you visit our store or place an order, we may collect:
- Personal details: Name, email address, phone number
- Shipping & billing info: Delivery address, billing address
- Payment information: Processed securely — we never store card details
- Device & browsing data: IP address, browser type, time zone, cookies
- Order history: Products purchased, order status, communications
⚙️ How We Use Your Information
We use your data to:
- Process, fulfill, and ship your orders
- Send order confirmations and shipping updates
- Respond to customer support inquiries
- Detect and prevent fraud or unauthorized activity
- Improve our website and shopping experience
- Send promotional emails (only with your consent — you can unsubscribe anytime)
🍪 Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings at any time, though some features may not function correctly.
🔗 Third-Party Services
We may share your information with trusted third parties solely to operate our business, including:
- Shopify — our e-commerce platform
- Payment processors (Stripe, PayPal, etc.) — for secure transactions
- Shipping carriers — to deliver your order
- Marketing tools (e.g. Facebook Ads, Google Analytics) — for advertising
These partners are contractually obligated to protect your data and may not use it for any other purpose.
🌍 Your GDPR Rights
As a European customer, you have the right to:
- ✅ Access the personal data we hold about you
- ✅ Request correction of inaccurate data
- ✅ Request deletion of your data ("right to be forgotten")
- ✅ Withdraw consent for marketing at any time
- ✅ Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at support@aquavix.shop.
🔐 Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All transactions are encrypted via SSL.
👶 Children's Privacy
Our store is not intended for children under 13. We do not knowingly collect personal data from minors.
📝 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically.
📧 Contact Us
For any privacy-related questions, please email us at support@aquavix.shop — we'll respond within 24 hours.